Row 1 Executive Perspective with Revenue

Executives Row 1 in Zachman Framework

They want to run the organization in a way that enables the company to respond to market changes a sustainable product development lifecycle.

Myth 

Every company has a new or unique set of customers.
Every contact is a potential customer.
Every deal should be considered for additional discounts.

Fact

Every company in the world is one of many that many companies will consider a supplier when you sell to a customer.
You are expected to meet the standards the other suppliers they work have and you are measured for the ease of doing business.
A commitment made at the time the end user from the customer agreed to issue a purchase order, the information they exchanged with sales "CUSTOMER EXPECTATIONS" are the terms of the agreement.

Opportunity Management 

The beginning of the revenue transaction capability.

A ship to location of the customers choice must enable accurate pricing and tax or shipping fees.  State and Zip Code should return the same customers branches associated with the customer and within the geography of the user making the request.

The tax and pricing for any orders must be factored even if they are not presented to the customer or even without presenting them to the sales person.

The parallel work to be done by transformation and change management teams would be the decommissioning of legacy applications.

• 1st priority enables a cloud customer solution
• Rx - Turn off the data fields in your countless number of applications and acquire from a trusted cloud source.  

Every company will expand their customer base from a list of customers that may be shared by hundreds and tagged for the revenue transaction capability in your instance of a hosted cloud or public cloud solution.

Every company can behave in predictable ways, small and medium are regional and aspire to go beyond the geographical area they may cover, however response and business regulations often are not a good return for the smaller and medium customer.

Consumer or commercial model

Every company or Enterprise type customer will have 1000 employees or more, orders are few but largest in revenue and often the most complex.  Every customer of this type has the luxury of being unique.



50% or more of these types of customers are headquartered in the US.

• Many of these customer types are located in Silicon Valley, Los Angeles, Portland and Seattle.
• All of these types of customers do business with US companies. 
• Therefore they are subject to Sarbanes Oxley regulations. 
• The same type customer has a unique set of negotiated terms.
• The same type customer may be a supplier for your organization with 1 or more purchase orders issued to your organization.

In the same day you may issue 1 or more purchase orders to the customers in a role of a supplier.

REVENUE TRANSACTION CAPABILITY

If true, then we would gain the most value if we re-use the opportunity 14 data points into each of the downstream record headers.  The stakeholders who must approve have the header and warning of the expected commitment and they are in a pro-active position to meet the demand.

Re-use Business Service

14 data points to all other records and process stakeholders.

If we have one or regional list of all legal entities with associated legal terms negotiated in advance.  We must honor those terms on every transaction.

Example; user login's to a cloud application based on the users role and location a new opportunity would return a callers content id and the contact name and phone they are calling from.  The number should be cross referenced against the company the caller is representing or prompt a buyer agent from the customer to join the call.